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Terms of Service

Last updated September 28, 2026

The plain version: pay monthly, cancel anytime, use the briefs for your own sales work, and treat the Service and the people you research decently. The details follow, and our Privacy Policy covers what happens to your data.

Agreement to these terms

RepVantage LLC ("RepVantage", "we", "us") is a Texas limited liability company that operates the RepVantage sales intelligence product. These terms cover every site and app we own and run (together, the "Service"):

repvantage.io
Our marketing site, including pricing, support, and these legal pages.
wedge.repvantage.io
The Wedge field application, and our iOS app of the same product.
shop.repvantage.io
Our merch store. Checkout is hosted by Stripe and orders are printed and shipped by Printful.
admin.repvantage.io
The administration console account administrators use to manage access to the Wedge for their team.

Some of these are still being built. These terms cover them as they come online.

By creating an account, subscribing, buying something from the merch store, or otherwise using the Service, you agree to these Terms of Service and to our Privacy Policy. If you are using the Service on behalf of a company, you represent that you have authority to bind that company. The Service is for working professionals; you must be at least 18 to use it.

These terms cover individual and self-serve subscriptions. Enterprise and white-label deployments are governed by a separate written agreement, and where one exists, that agreement controls.

What the Service is

RepVantage generates written sales briefs about the business accounts you name, built from publicly available information and produced with third-party AI models. It is a preparation tool for field sales professionals.

The Service is not a CRM and does not connect to your CRM. Briefs, signals, deal scores, and suggested plays are informational starting points for your own judgment, not promises about any account, person, or outcome.

We also sell RepVantage branded merchandise through our merch store. That side of the Service is covered in its own section below.

Accounts and sign-in

Sign-in is through Google or Sign in with Apple. You are responsible for activity under your account and for keeping your sign-in method secure. You can delete your account and all associated data at any time from the account settings inside the app, or by emailing support@repvantage.io.

RepVantage Text Briefings (SMS)

RepVantage Text Briefings is an optional text message program for signed-in RepVantage users. You join it yourself inside the Wedge by entering your own mobile number under Settings, Text briefings, and confirming it with a one-time code we text to that number. We never add a number you did not enter and confirm, and joining is not a condition of any purchase.

The opt-in screen, its exact consent text, and every message we send are shown at repvantage.io/sms-opt-in.

What we send
A one-time verification code when you add or change your number, a one-time text confirming you joined, and a morning briefing that names one account in your territory, what changed, and a link to the full brief in the app. We send the morning briefing only when something real changed, so some days you get nothing.
How often
Up to 1 morning briefing per day, plus a verification code and a confirmation each time you confirm a number.
Cost
Message and data rates may apply, depending on your mobile plan. RepVantage does not charge for these texts.
Reply STOP to cancel
Reply STOP to any message to stop all texts from this program. We will confirm by text and send nothing further. You can also turn texts off in the app, or email support@repvantage.io. To rejoin, reply START, or confirm your number again in the app.
Reply HELP for help
Reply HELP to any message for help, or email support@repvantage.io.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. The program is available on U.S. mobile numbers.
Privacy
Your mobile number and your text consent are never sold, and are never shared with third parties or affiliates for their marketing. Our Privacy Policy explains how we handle your number.

RepVantage also runs a second, separate text program called Visit texts: a short brief before a meeting or planned stop, a text asking how it went afterward, and a confirmation of what we logged. Joining Visit texts is a separate opt-in from the morning briefing, available only after you confirm your number, and sends up to 8 texts on a visit day. Reply STOP to opt out of all RepVantage texts, including Visit texts, or HELP for help.

Plans, billing, and cancellation

Plans
Plans are monthly subscriptions. Current prices and the monthly brief allowance for each plan are shown on the pricing page at repvantage.io/pricing. There is no annual lock-in.
Payment processing (web)
On the web, payment is handled by Stripe. By subscribing you authorize recurring monthly charges to your payment method until you cancel.
App Store purchases (iOS)
If you subscribe or make a purchase inside the iOS app, the purchase is processed by Apple through in-app purchase and billed to your Apple Account. Auto-renewable subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period. You manage or cancel these purchases in your Apple Account settings, and Apple's Media Services Terms and Conditions apply to them.
Cancellation
You can cancel at any time. For web subscriptions, email support@repvantage.io and we will cancel for you, or use a self-serve billing option where one is available to you. For purchases made in the iOS app, manage or cancel them in your Apple Account settings. Cancellation stops future billing; your plan stays active through the end of the period you already paid for.
Price changes
If we change the price of your plan, we will give you notice before the change applies to your next billing cycle, and you can cancel before it takes effect.

Refunds

This section covers subscriptions. Merch store orders are covered in the next section.

Except where the law requires otherwise, subscription fees are not refundable once a billing period has started. Cancellation stops future charges; it does not refund the period already paid for.

If you believe a charge was made in error, contact support@repvantage.io and we will look into it. We also reserve the right, at our discretion, to refund a charge and close the associated account instead of continuing service.

Purchases made through the Apple App Store are subject to Apple's refund policies, and refund requests for those purchases are handled by Apple, not by RepVantage.

Merch store

Our merch store at shop.repvantage.io sells RepVantage branded gear. It is separate from your subscription: you do not need an account to order, and ordering does not give you access to the Wedge.

Checkout
Each item checks out on a Stripe-hosted page, which collects your payment, shipping, and size and color details. We never handle your card number. Prices, sizes, and availability shown on the store apply to your order.
Fulfillment
Orders are printed and shipped by Printful, our print-on-demand partner. Delivery times depend on Printful and the carrier, and we cannot guarantee a delivery date.
Shipping and returns
The shipping and returns terms posted on the store apply to your order. Today that means free shipping within the United States with no minimum, and an exchange or refund if you email signal@repvantage.io within 30 days of delivery. If the store and this page ever differ, the store controls.
Product images
Products are shown as illustrations or sample mockups. Color, print placement, and fit can vary slightly from what you see on screen.

Partner program

Our partner program lets an account holder share a personal referral link or code. Today the program rewards referrals with bonus briefs, not cash. The program page at repvantage.io/partners describes the current rewards. This section is the agreement that governs the program.

Eligibility
Any account holder in good standing may take part, free accounts included. You cannot refer yourself, an account you control, or a person or business that is already a RepVantage customer or already in a sales conversation with us.
What you earn today
Each new account that signs up through your link or code and redeems it adds 3 bonus briefs to your account. Each new account counts once. Bonus briefs are used after your plan’s monthly briefs run out. To prevent abuse, we limit how many referral rewards one account can earn in a day.
Cash commission
Cash commission terms are being finalized. Until they are published on the program page and added to this section, the program pays no cash commission. When they are published, they will state the rate, what earns it, and how and when it is paid.
No cash value
Bonus briefs, RepXP, and any other rewards shown on the program page have no cash value, cannot be redeemed for money, and can change.
How you may promote
Share your link with people you actually know or who have asked to hear from you. No purchased contact lists, unsolicited bulk email or text messages, spam, paid search ads that bid on our brand, or misleading claims about the Service, its pricing, or its results. Comply with the CAN-SPAM Act, the Telephone Consumer Protection Act, and similar laws. Use our name and logo only as they appear in the materials we provide.
Independent relationship
Taking part does not make you our employee, agent, or representative. You cannot bind us, quote prices, or make promises on our behalf.
Changes and ending
We may change, pause, or end the program at any time with notice on the program page, and we may remove a participant who breaks these rules.

Acceptable use

You agree not to:

Resell or redistribute
Resell, sublicense, or systematically redistribute briefs or Service output as a competing product or data feed.
Abuse the system
Circumvent brief allowances or rate limits, share one account across a team, scrape the Service, or probe or disrupt its infrastructure.
Reverse engineer
Copy, reverse engineer, or build a competing product using the Service or its output.
Break the law
Use the Service for any unlawful purpose, including harassment or unlawful discrimination against the people or businesses you research.

Your content and ours

You own what you put in: the account names you research, the preferences you set, and the outcomes you log. You grant us the license we need to process that content to operate the Service, as described in the Privacy Policy.

We own the Service: the software, design, brief formats, industry packs, and branding. Briefs generated for you are yours to use in your own sales work.

Briefs are informational

Briefs are generated from public sources and AI models. Public information can be wrong or out of date, and AI-generated output can contain errors. Verify anything material before you act on it.

The Service does not provide legal, financial, or professional advice, and a deal score or suggested play is not a guarantee of any outcome.

Third-party services

The Service depends on third-party providers, including Google (sign-in, business location, optional calendar), Apple (Sign in with Apple, and App Store distribution and in-app purchases), Stripe (web payments and merch store checkout), Printful (merch printing and shipping), and Anthropic (AI models). Their availability affects ours, and their terms govern your direct relationship with them.

Apple App Store

If you download the RepVantage app from the Apple App Store, the following also applies. These terms are between you and RepVantage only, not with Apple, and Apple is not responsible for the app or its content.

Apple has no obligation to provide any maintenance or support for the app. Apple is not responsible for any product warranties, whether express or implied, or for any claims relating to the app, including product liability, a failure to meet a legal or regulatory requirement, and consumer protection claims. Any such claims are governed by these terms and by applicable law.

You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties. You will also comply with any applicable third-party terms of agreement when using the app.

Apple and its subsidiaries are third-party beneficiaries of these terms, and upon your acceptance Apple will have the right to enforce these terms against you as a third-party beneficiary.

Suspension and termination

We may suspend or terminate accounts that violate these terms, abuse the Service, or create risk for us or other users. Where reasonable, we will warn you first. You may stop using the Service at any time; sections that by their nature should survive (ownership, disclaimers, limitation of liability) survive termination.

Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that briefs will be accurate or complete.

Limitation of liability

To the maximum extent permitted by law, RepVantage will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from your use of the Service.

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the Service is limited to the amount you paid us in the twelve months before the claim arose, or one hundred dollars if you paid nothing.

Changes to these terms

We may update these terms from time to time. When we make material changes, we will update the date at the top and, where appropriate, notify you. Your continued use of the Service after an update means you accept the revised terms.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Any dispute arising out of these terms or the Service will be brought in the state or federal courts located in Dallas County, Texas, and you consent to their jurisdiction.

Contact us

Questions about these terms? Reach a human, not a queue.

RepVantage LLC
633 W. Davis Street, Suite A PMB 1314
Dallas, TX 75208