Privacy Policy
We built RepVantage from the rep’s side of the windshield, and we treat your data the way we would want ours treated: collect only what the product needs, never sell it, and tell you plainly what happens to it. This page is the plain version.
Who we are
RepVantage LLC ("RepVantage", "we", "us") is a Texas limited liability company that operates the RepVantage sales intelligence product. This policy covers every site and app we own and run:
Some of these are still being built. This policy covers them as they come online.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have. If you do not agree with this policy, please do not use the product.
Information we collect
We collect only what we need to run the product and keep it working.
How we use your information
AI processing
RepVantage uses third-party AI models from Anthropic to turn the account you enter and the public information we gather into a written brief. The account name, your preferences, and the source material are sent to Anthropic to generate that output.
Your inputs and the generated briefs are not used to train third-party foundation models. We do not sell your information to AI providers or anyone else.
Data retention
We keep your information for as long as your account is active and as needed to provide the product. You can delete your account and all associated data at any time from the account settings inside the app, or by emailing us. Once you delete your account, we delete or de-identify your personal information within a reasonable period, except where we are required to keep it for legal, tax, accounting, or security reasons.
Security
We take reasonable measures to protect your information, including encryption in transit, access controls, and restricting access to those who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
If we learn of a data breach affecting your personal information, we will notify you and the appropriate authorities as required by applicable law, including the Texas Identity Theft Enforcement and Protection Act.
Your choices and rights
Depending on where you live, you may have some or all of the following rights:
To exercise any of these rights, email us at support@repvantage.io. We will verify your request using your account email and respond within the time required by law. We will not discriminate against you for exercising your rights.
California privacy (CCPA and CPRA)
If you are a California resident, you have the rights described above, including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of the sale or sharing of personal information. As stated above, we do not sell or share personal information.
To make a request, email support@repvantage.io. We will verify your identity through your account email before acting on the request.
Email communications
We comply with the CAN-SPAM Act. Every commercial email we send includes a way to unsubscribe and our physical mailing address. We honor opt-out requests promptly. Transactional messages, such as sign-in, billing, and support replies, are necessary to operate the product and are sent regardless of marketing preferences.
Text messages
Text Briefings is optional. We only text a mobile number that you entered yourself in the app and confirmed with a one-time code, and we use it only to send your verification codes, the confirmation that you joined, your morning briefing, and your visit texts if you turn them on separately. Program details, message frequency, and how to get help are in the Text Briefings section of our Terms of Service.
We do not sell, rent, or share your mobile number or your text message consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party, except with Twilio, the provider that delivers the texts on our behalf.
Reply STOP to any message to stop receiving texts, or HELP for help. You can also turn texts off in the app, or email us.
International users
RepVantage is operated from the United States, and your information is processed and stored in the United States. If you access the product from outside the United States, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Children's privacy
RepVantage is a tool for working sales professionals and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date at the top and, where appropriate, notify you. Your continued use of the product after an update means you accept the revised policy.
Contact us
Questions about this policy or your data? Reach a human, not a queue.